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1. | The Secret to Keeping Employees Committed Recently, we hear of companies laying-off employees at the mere anticipation of a market slow-down. Conversely, many employees have become so aggressive in promoting their careers that they "hop" from one company to another at nearly the speed of a video game.
The concept of commitment almost ...
[Added: 21 Jan 2007 Hits: 863 Words: 1021]
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2. | How to Keep Employees and Customers Satisfied And Improve your Bottomline Conventional wisdom points toward customer satisfaction surveys as the best way to pinpoint what specifically draws the customer back or pushes them away. Long relied upon to explain a customer's flitting from one company to another in search of the best experience, these surveys fall ...
[Added: 13 Oct 2006 Hits: 953 Words: 751]
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3. | The Importance of Customer Surveys When it comes to learning about a company's client base, there is rarely anything more effective than a
customer satisfaction survey. For decades, these surveys have given customers a chance to voice their
concerns and sing the praises of the industries with which they deal. ...
[Added: 19 Sep 2006 Hits: 438 Words: 589]
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4. | Why Deploy Employee Surveys? From postcards on the table at your favorite restaurant to
letters after a brief hospital stay tucked in with your
prescriptions, surveys represent the most effective way to
secure an honest answer to: How did we do? More recently,
these surveys have ...
[Added: 01 Sep 2006 Hits: 419 Words: 745]
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5. | Survey Root Cause Analyses The sole purpose of the root cause analyses is to identify the smallest number of issues that can be shown to drive, control, or predict the largest number of issues within an organization. Few survey research firms have ...
[Added: 16 Aug 2006 Hits: 603 Words: 686]
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6. | Communicating to Employees Like most organizations in this tough economy, yours is one with challenging issues that aren't going to go away on their own. You're going to have to take real action - something purposeful and programmed to let ...
[Added: 16 Aug 2006 Hits: 606 Words: 1696]
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7. | Employee Performance, How To Increase In any labor market, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous the ...
[Added: 11 Aug 2006 Hits: 471 Words: 954]
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